1. Information you provide
We collect information you submit, such as your name, email address, phone number, company, password, account preferences, consent choices, inquiries and order details. Payment providers may collect payment information directly under their own terms.
2. Information collected through use
We may receive device, browser, IP address, approximate location, referral, page activity and service event information. We also keep security records, request identifiers and session information needed to operate and protect the service.
3. How we use information
We use information to provide accounts and orders, respond to inquiries, match partner requests, communicate service messages, improve reliability, prevent misuse, comply with law and send optional marketing only where you have made the appropriate choice.
4. When information is shared
Information may be shared with the local retail partner fulfilling a request, service providers working for us, professional advisers, authorities when legally required, or a successor in a corporate transaction. We do not sell personal information for money.
5. Retention and protection
We retain information for as long as needed for the purpose collected, legal obligations, dispute resolution and security. We apply administrative, technical and organizational safeguards, but no internet service can guarantee absolute security.
6. Your choices and rights
Depending on where you live, you may request access, correction, deletion, portability, restriction or objection. You may withdraw marketing consent at any time without affecting earlier processing. Some records must be retained for legal or fraud-prevention reasons.
7. International processing
Frivi may use providers in countries other than your own. Where required, we use recognized transfer mechanisms and contractual safeguards. Contact us for information relevant to your location.
8. Children
Frivi is not directed to children who cannot consent to data processing under local law. We do not knowingly collect their personal information without appropriate authorization.
9. Policy updates
We may update this policy as services or legal requirements change. We will post the current version here and provide additional notice when a change materially affects how personal information is handled.
Questions about this document